Privacy Policy

Handicrafts from Mexico

Mexican handicrafts values its users and is committed to safeguarding their privacy. In carrying out that commitment, Artesanías de México has developed this "Privacy Statement", which describes the policies and practices of Artesanías de México regarding the collection and disclosure of personal information on its website.

Responsible for the protection of personal data

Artesanía de México & Tayaupa, located at Calle Mina el porvenir 138 Col Misión la Joya Querétaro, is responsible for the processing of your personal data.

Form and means of contact

You can contact us by writing a document in Spanish language, addressed to the customer service area and send it by e-mail to the following address: shop@artesaniasdemexico.comby postal mail to the following address: Mina el porvenir 138, Col Misión la Joya, Querétaro

Purposes of the Personal Data Collected

Your personal data will be used for monitoring, updating and confirmation purposes regarding contracted products and services; for promotional and contracting purposes; for financial and credit purposes; to comply with contracted obligations; to evaluate the quality of the service; to carry out studies on consumption habits and preferences.

Data Collected and Means of Obtaining Personal Data

The personal data that we collect from you, for the purposes described in this privacy notice, are collected personally, when you provide them to us directly; through our site when you enter your data or use our online services, when you provide them by telephone in our call center. The personal information that we collect directly when you provide it to us by various means, such as when you provide it to participate in promotions, offers or when you contract a product or service with us. The data we collect directly and via the Internet are the following: First and last name, gender (male or female), date of birth, telephone, email and physical address. Since the Law allows other sources of information such as telephone, service and labor directories, the data that we can obtain by such means are name and surname, telephone, email and physical address.

Limitations on the use of data

You can cancel your subscription to receive promotions, offers and services by telephone, email and mail by sending a letter in Spanish language indicating your request and the necessary information such as Full name (name or names and last name or names), simple copy of your official identification or in electronic media digitalized version of the same (scan), membership or account number (if you have one), telephone and physical or electronic address to the address for purposes of notifications related to the case to the following address: Calle Mina del Porvenir 138 Col Mision La Joya Querétaro, to the mail. shop@artesaniasdemexico.com

Changes to this privacy notice

The modifications that are made will be made available to the public through some or all of the following means: visible announcements in our establishments, via our website, via email to the most recent address we have for you, through publications in national newspapers, magazines, posters, sound recordings or personally through our managers at the time of going to any of our facilities. Information on the Internet: We inform you that when you access our Internet Portal, we receive information about your cookies and web beacons to obtain information such as your browser type and operating system.